fly99 Responsible Gaming
fly99 believes gaming should always be a source of fun — not stress. Our protection tools help you stay in control of your play.
Why Is Responsible Gaming Important?
Online gaming can be a great form of entertainment — from cricket betting to slots. But like any entertainment, it's important to set limits. At fly99, we want you to stay aware and keep the fun in the experience.
Responsible gaming isn't just about playing less — it means understanding your budget, taking breaks at the right time, and not letting gaming become the main focus of your life. fly99 is committed to keeping this space safe for you.
The fly99 platform operates with SSL encryption and a fair play policy. Your security is our top priority.
Age Restriction: fly99 is for users aged 21 and above only. Account registration or gameplay by minors is strictly prohibited.
fly99 Protection Tools
Each tool below lets you manage your own gaming experience. Any of these can be activated at any time with the help of support.
Deposit Limit
Set a daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and a 24-hour waiting period applies before it can be increased.
Time-Out Break
Use the time-out feature when you need a short break. Your account can be temporarily suspended for a set period.
Self-Exclusion
Choose self-exclusion when you need a longer break. During this time, no marketing messages will be sent and your account will be completely inactive.
Session Reminder
Keep the session timer on to remind you how long you have been playing. A notification will appear at set intervals to help you stay aware.
Loss Limit
There is an option to stop placing bets once you have lost beyond a set amount. This protects your bank balance from unexpected losses.
24/7 Support
For any issue, contact fly99 via live chat or email. Our team is always here for you, in both Bengali and English.
How to Set Up Self-Exclusion
If you feel you need a break, follow the steps below. The entire process is simple and confidential.
Contact Live Chat
Connect to fly99's 24/7 live chat and speak with the responsible gaming team.
Tell Us Your Preferred Duration
Short-term (time-out) or long-term (self-exclusion) — choose the option that suits your needs.
Verify Your Identity
Your account will be verified for security purposes. This keeps your information protected.
Exclusion Will Be Activated
Your account will be closed for the specified period. No marketing messages will be sent during this time.
Deposit Limit Table
At fly99, you can set deposit limits as shown below.
| Limit Type | Duration | Description |
|---|---|---|
| Daily Limit | 24 Hours | Set the maximum deposit amount per day |
| Weekly Limit | 7 Days | Upper limit on total deposits over seven days |
| Monthly Limit | 30 Days | Set how much you can deposit in total per month |
| Loss Limit | Any Period | Automatically stops when a set amount is lost |
Minimum deposit amount is ৳300. Limit changes may take up to 24 hours to take effect.
Recognise the Warning Signs
If any of the signs below appear in yourself or someone close to you, it is time to seek help.
- Spending more money than you can afford on betting
- Placing more bets to try to win back lost money
- Hiding gaming from family or friends
- Continuing to play at the expense of work, studies, or relationships
- Repeatedly failing to stop gaming despite trying
- Feeling restless or irritable when not playing
- Betting with borrowed money or going into debt
Simple Tips for Safe Gaming
These simple habits will keep your gaming experience enjoyable at all times.
- Set a budget before you start gaming and stick to it
- Think of money lost as the cost of entertainment, not as something to recover
- Take regular breaks — at least once every hour
- Do not play when you are under stress
- Avoid playing under the influence of alcohol or other substances
- Spend time on other activities too, rather than making gaming your only entertainment
- Use fly99's protection tools whenever you need them
Age Verification & Minor Protection
The minimum age to open an account at fly99 is 21. Age is verified at registration and before the first withdrawal. This ensures that only adults are using the platform.
If you think a minor is using your device, use parental control software and keep your account password secure.
Opening an account in a child's or teenager's name and placing bets on their behalf is strictly prohibited.
If fly99's age verification process raises any suspicion, the account may be temporarily suspended. This ensures honesty and transparency.
Keep Your Family Safe
Enable parental controls on your device. Do not share your password and keep your device out of children's reach. Contact fly99 support for any concerns.
Need Help? We're Here
If you have any concerns about gaming, do not try to handle them alone. fly99's responsible gaming team is always ready to help.
Live Chat Support
Chat directly via 24/7 live chat. In Bengali or English, whichever you are comfortable with.
Always Online
Contact by Email
Write out your issue in detail and send us an email. The team will respond as quickly as possible.
Emergency Help
If you feel gaming is having a serious impact on your life, contact us right away for self-exclusion.
Fully Confidential
Play responsibly, enjoy the experience
Gaming at fly99 is always in your control. If you have more questions, check our FAQ or log in directly.